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FAQs

General Question

Kalaaai Studio is an interactive design studio that focuses on traditional craftsmanship in contemporary designs. We collaborate with grass-root artisans to create stylish and modern home décor products that seamlessly fit into everyday space in a modern lifestyle.

Our products are unique because each piece is carefully crafted by hands with a deep commitment to authenticity and quality.

Kalaaai’s products are made in India, where we collaborate closely with talented artisans who possess remarkable craftsmanship.

Kalaaai Studio is dedicated to preserving and promoting traditional craftsmanship. We work directly with artisans, empowering them and providing them with fair wages, stake in profuts, which supports their livelihood and keeps the art forms alive.

Payment & Policy

Yes, we offer international shipping. We deliver our products across all pincodes in India and worldwide.

We have a no return or exchange policy as we show all our product features well and realistically to our customers. Hence we suggest to thoroughly go through all images and text before buying. But if any special case a customer is dissatisfied or if there are any issues with the items received we request to reach out to us within 24 hours of delivery and we shall address the matter at priority.

You can contact our customer support team through the contact information provided on our Contact Us page or you can have a quick chat with us through the watsapp icon on the botton right corner of our website. We are always here to assist you with any inquiries or concerns.

Yes, we are committed to sustainability. Our products are minimally packaged, with a focus on reducing waste and plastic usage. We use eco-friendly materials and strive to make a positive impact on the environment.

We take pride in maintaining strict quality control measures. Each product undergoes rigorous inspections to ensure it meets our high standards of quality and durability.

At the moment, we do not offer customization or personalization services. However, we continuously explore new ways to cater to our customers’ needs and preferences.

Yes, we offer gift-wrapping services for your convenience. You can select this option during the checkout process.

We occasionally run promotions and discounts. Stay tuned to our website or follow our social media handles to be the first to know about any upcoming offers.